Operative Transforms GRC Operations with Cypago

At a Glance

Operative is a prominent software development company known for providing top-tier services
and platforms for digital ad management and linear broadcasting systems to major media
industry players. With a complex environment that includes multi-tenant and single-tenant cloud
setups, along with off-the-shelf products and professional services, Operative faced substantial
challenges in managing their Governance Risk and Compliance (GRC) processes.

10

Global Offices

6

Different Product Lines

< 100

Employees

$195.9M

Annual revenue

15

Annual audits

Results

Streamlined Evidence Collection

Eliminating manual data entry and organization

30-35% Reduction in Labor Hours

Enabling more effective resource allocation

Revolutionized User Access Review

Eliminating manual tasks like exporting spreadsheets and tickets

Increased Efficiency and Productivity

Enhancing overall operational performance

Introduction

Operative, a software development powerhouse, specializes in digital ad management and linear broadcasting systems, serving major media industry players. Despite their complex infrastructure—comprising multi-tenant and single-tenant cloud setups, along with off-the-shelf products and professional services—Operative maintains a lean and efficient central team. This team’s mission is to support their extensive operations with streamlined and robust Governance, Risk, and Compliance (GRC) processes.

Focused on maximizing efficiency and minimizing resource strain, the Operative team is always on the lookout for high-impact solutions that enhance their operations without adding unnecessary complexity.

The Problem

Operative faced significant challenges in managing their GRC processes, particularly during audits and user access reviews (UAR). Their previous methods presented several critical issues:

1
High Manual Workload

The reliance on Excel spreadsheets and SharePoint folders for evidence collection and stakeholder coordination was labor-intensive and inefficient.

2
Time-Consuming Audits

With 15 annual audits, the manual processes required substantial time and effort, leading to high labor hours and resource allocation.

3
Complex User Access Reviews

Conducting UARs across multiple cloud systems added another layer of complexity, further increasing the manual workload and operational strain.

The combination of these challenges resulted in a need for a more efficient, automated, and reliable solution to streamline their GRC operations and reduce the burden on their team.

The Solution

Operative chose Cypago as their new Cyber GRC solution. Cypago immediately impressed them with surprisingly easy onboarding and the level of support they got from the Cypago team.

After 1 year of using Cypago, Operative benefits from:

1
Streamlined Evidence Collection

Cypago’s automation capabilities eliminated the need for manual data entry and organization, making evidence collection more efficient and significantly reducing labor hours.

2
Customizable and Flexible Integration

Cypago’s highly customizable platform allowed Operative to tailor data extraction and integration to their specific needs, ensuring a precise alignment with their compliance requirements and enhancing the effectiveness of their GRC processes.

3
Efficient User Access Reviews

The platform revolutionized the user access review process, automating tasks such as exporting spreadsheets and tickets, which increased overall productivity and operational efficiency.

“In our journey to streamline our GRC processes, we embarked on a quest to find a solution that would not only reduce labor hours but also minimize the involvement of numerous stakeholders. With Cypago, we found more than just a solution; we found a partner whose automation capabilities and unwavering support have transformed the way we work. Cypago doesn’t just meet our needs; they exceed our expectations, proving time and again their commitment to our success.”

— Yoni Krol Chief Information Security Officer at Operative

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Cypago is Here for You

The challenges that Operative faced in their GRC operations are common across many organizations. At Cypago, we prioritize automation, customization, and efficiency to help companies streamline their GRC processes.

If you would like to see how Cypago can enhance your GRC operations, please schedule a demo with us.